What do we offer?

We are happy to help our customers for better (re)sales. That is why from Monday to Friday there is always an enthusiastic team ready to help. We speak your language!

Marketing

Atmosphere is increasingly important for today’s consumer, which is why OutTrade is continuously working on keeping the database up-to-date  with videos, atmospheric photos and product texts. That atmosphere is also reflected in  our  full-colour packaging designs with clear universal pictograms  and beautiful atmospheric images. The marketing team is continually meeting the high standards of today’s market. Where listening and developing together with  the customer is central.

 

 

 

Flexible in Logistics

The basic products are available from stock from the warehouse in the Netherlands or can be shipped directly by container from  the  factory. Mixed containers are possible for a large number of product groups. A lot of attention is also paid to optimizing packaging, so that high transport costs can be reduced.

 

 

 

Guarantee

All our products come with a 2-year warranty in the event of a technical defect. If technical defects occur within the warranty period, your complaint will be handled by our service desk. You can send an email to our email address service@outtrade.eu or call our office.

Depending on the problem, products can be returned and repaired, credited or replaced with a new product. All complaints are noted and can therefore be used for future improvement of the product.

 

 

 

Visit our showroom

You are welcome in our showroom to get new ideas!

We can advise you on the different heating elements we offer from our SunRed range or which BBQ suits your store best. Only for our business relations it is possible to  visit the showroom.  Feel free to let us know if you want to visit and we will take care of the coffee!

To comply with current COVID regulations in this challenging  time and to keep as safe as possible, there are various ways to get inspiration in our showroom. Of course, everything is possible at a distance of 1.5 meters  and according to the regulations of the RIVM.

It is also possible to request a video call with your account manager.   This can be  done online via WhatsApp, Facetime, Google Meet, Teams or another desired medium. Feel free to let us know what your preference is.